Client: Astral Artistic Services
When: 2004 – 2005
Responsibilities: Facilitating a strategic planning process
As we approach … the final draft of the Strategic Plan, I am very much reminded of the enormous amount of work that went before, in which you were so integrally involved and for which you worked so diligently. I want to thank you very much for your professionalism throughout the revision/rewriting of the plan, for your commitment and integrity in seeing the plan completed way beyond the call of duty, and for helping us to produce such a useful and appropriate document. We learned a lot during the process. Many thanks again for your wisdom and assistance.
President and Founder
When: 2003 – 2004
Capacity-building, organizational development, and professional development
services to cultural organizations in the
Martin Cohen, Director
Quality of Communication
Completed Tasks in a timely Manner
about topic & client
Good fit for Client
1. Roland knows his board “stuff”!
2. Roland is the perfect consultant (for us). We’re happy he was able to come back again.
Client: Great Valley Technology Institute, Wilkes-Barre, PA
Responsibilities: Develop a business plan as a platform to obtain state government funding
In 2003, we identified the need for
a comprehensive business plan to help us solicit funding from government agencies
and private funding sources, and to help us solidify our relationships with
local colleges and universities. Based on a referral from Ben Franklin
Technology Partners of
The business plan provides us with a
clear set of goals and actions, and has been an excellent tool for explaining
our goals and strategies to prospective funders and collaborators. It was well researched, and
provided us with comparative information on a variety of other technology
transfer programs around the country.
The plan was a significant factor in our being awarded two years of
funding, a total of $480,000, from
I would be pleased to recommend Kushner Management Advisory Services to any organization that is considering the development of a structured business plan, and who requires the expertise of a thorough professional.
Christopher J. Haran, Chief Executive Officer
Great Valley Technology Institute
When: 2002 – 2003
Responsibilities: Develop tools for evaluating the performance of eight social service program areas individually, and across the CSS system
I am pleased to provide a description below of the very valuable engagement CSS had with you. Here is how I would characterize the work you did for the Community Service Society:
Last year, I
retained Roland Kushner to develop and effectiveness measurement program for
the Community Service Society (CSS). CSS
is a 150-year old multi-service organization with a mission to address poverty
David Campbell, Ph.D., Vice President, Programs
Community Service Society of
Client: American Red Cross International Services
When: 1998 - 2001
Responsibilities: Evaluate organizational development mission in the
American Red Cross International Services has been working with Roland Kushner of Management Advisory Services since 1998 on a range of capacity building initiatives. His contributions have challenged our thinking and advanced our understanding and our practices in Organizational Development (OD). His ideas and work applying the "Open Systems" model and Systems Performance Drivers to the complex global Red Cross environment have been adopted as the cornerstones of the global capacity-building framework used by the American Red Cross and in the International Red Cross Movement. Dr. Kushner has been a trusted advisor who has provided invaluable support in advancing the American Red Cross global OD strategy. His contributions to strengthening the institutional capacity of the Red Cross and the ultimate impact of our humanitarian services are being felt worldwide.
Director, Technical Assistance & Planning Unit
American Red Cross International Services
Responsibility: Obtain and analyze 30 years of data from national service organizations for opera, dance, theatre, and orchestra
“We also wish to thank the national arts service organizations for explaining their data collection efforts to us, and, where feasible, providing us with data ... Roland Kushner provided tremendous assistance in gathering, compiling, and assessing these data.”
Kevin, Arthur Brooks, Julia Lowell, & Laura Zakaras
Performing Arts in a New Era Santa Monica, CA:
This report is available on line at: http://www.rand.org/publications/MR/MR1367/. The acknowledgement page can be found at: http://www.rand.org/publications/MR/MR1367/MR1367.ackno.pdf
When: 2000 / 2001
Responsibility: Develop a business plan to attract private equity investment
It’s been a little over a year since we made the last changes to our business plan, and I wanted to let you know about the impact of your work with us. Together, we witnessed the bursting of the dot com bubble as we worked on our business plan and strategic map with you beginning in the spring of 2000. Despite that we were successful in raising external capital during the late fall of 2000 and early spring of 2001. We did achieve enough success to launch our new venture and are now beginning to prosper. Our work with you forced my colleagues and me to carefully deliberate our plans, and it has served us well since completion. We have referred back to our original work many times, and you’ll be happy to know that changes and updates have given extended life to our original work product ... Please remember you have a standing invitation to attend our monthly board “retreats,” and sprinkle some additional wisdom.
Executive Vice President, Hostwindows.com
Other client references available on request.
This page was updated on May 18, 2005. The contents of this page are © 2005 Roland J. Kushner